Apple sells more in the US, but Samsung is better rated.
Samsung and Apple, possibly two of the top mobile technology companies and that between them, make up a large part of global smartphone sales. The former is the absolute leader in the Android landscape. The second … we all know the spectacular record numbers of the iPhone.
Coincidentally, Apple and Samsung dominate 90% of markets as important as the United States, and while that country is clearly an apple bite, a recent study confirms it Samsung phone owners are happier with their purchase than iOS phone owners. Does it smell like a comeback?
Samsung users are happier than Apple users
According to a new study by the American Customer Satisfaction Indez (ACSI) The five devices that received the best ratings in the eyes of US customers come from Samsung.
On this satisfaction scale, which is rated from 1 to 100, Samsung scored 81 while its main competitorApple achieved 80% and thus tied in with other companies such as Motorola or Google of Mountain View.
In the study, the Galaxy S10 +, the Galaxy Note 10+ and the Galaxy S20 + are presented as the best-rated smartphones with a score of 85. The Galaxy S20 and A20 scored 84 and 83 points, respectively. On the other hand, the Galaxy S10 scored 82 points and connected to four Apple phones, the iPhone 11 Pro, the 11 Pro Max, the X and the XS Max.
This means that although the Cupertino company rules some markets like the United States with an iron fist, It seems that many users purchase it for simple and pure fashion. Unlike Samsung’s devices that those who buy them seem very happy with.
Related topics: iPhone, cell phone, Samsung, technology